Services Promoters CEO Contact Corporate presentation (pdf 896 KB)

Tata AutoComp Mobility Telematics Limited (TMT), with over 200 customers and an installed base of 6,000 units has its corporate office in Pune. It has established regional offices in New Delhi, Kolkata, Bangalore and Pune. As leaders in the industry, TMT is the first to have a pan-India sales and service network. It is equipped with a dealer network to provide sales, warranty and service support promptly to our customers. TMT has entered into a strategic tie-up with Lucas India Service to provide timely installation of its devices.

Services
For TMT, providing pro-active customer service is a key differentiator and towards that end it provides voice and non-voice based support through its Customer Contact Centre. Customers can now call the contact centre and query for their asset location and status, request for any in-vehicle hardware assistance or register complaints on the performance of the Solutions on our toll number 09960043311 (24x7) or our toll free number 1-800-233-3311 (between 9 am — 6 pm for BSNL/MTNL users). E-mail support is available on trako.care@tmt.in

TMT's Pan-India Sales & Service network

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trako combines Global Positioning System (GPS) technology with GSM communication networks enabling customers to track their fleet and their consignment by relaying information about their location, speed and time. Features include a friendly web interface that allows customers to view the vehicle status on digitised maps and generate reports on trip summary, trip replay, stoppages, over-speeding, SOS etc. These reports can be accessed by the customers at their convenience in their offices or home through the internet on their desktop computer.

Customers can also choose to receive real-time information about their fleet (location, speed and time) as an SMS on their mobile phones on-demand.

Key trako solutions include —

• Vehicle tracking and fleet management solutions for long haul transportation
• Cargo management solution for logistics companies
• Tracking solution for the mining industry
• Employee attendance solution for BPOs
• Real-time school-bus tracking solution

trako hardware is currently available in the following versions —

• trako 75G — GPS / GPRS based real-time vehicle tracking device
• trako 75 — GPS/ GSM based real-time vehicle tracking device
• trako 50 RF — GPS based offline data logger with data download via RF communication
• trako 50 — GPS based offline data logger, with data download capability through a serial cable

Customers have the flexibility to buy trako on a lease purchase (EMI), or on a one-time payment basis